PRIVACY POLICY 
 
Last updated December 12, 2023 
 
 
 
This privacy notice for SoftaTechnologies Ltd (doing business as Softa) ("we," "us," or "our"), 
describes how and why we might collect, store, use, and/or share ("process") your information 
when you use our services ("Services"), such as when you: 
 Download and use our mobile application (HumSeva), or any other application of ours 
that links to this privacy notice 
 Engage with us in other related ways, including any sales, marketing, or events 
Questions or concerns? Reading this privacy notice will help you understand your privacy rights 
and choices. If you do not agree with our policies and practices, please do not use our Services. If 
you still have any questions or concerns, please contact us at softatechnologies@gmail.com. 
 
 
SUMMARY OF KEY POINTS 
 
This summary provides key points from our privacy notice, but you can find out more details 
about any of these topics by clicking the link following each key point or by using our table of 
contents below to find the section you are looking for. 
 
What personal information do we process? When you visit, use, or navigate our Services, we 
may process personal information depending on how you interact with us and the Services, the 
choices you make, and the products and features you use. Learn more about personal information 
you disclose to us. 
 
Do we process any sensitive personal information? We do not process sensitive personal 
information. 
 
Do we receive any information from third parties? We do not receive any information from 
third parties. 
 
How do we process your information? We process your information to provide, improve, and 
administer our Services, communicate with you, for security and fraud prevention, and to comply 
with law. We may also process your information for other purposes with your consent. We 
process your information only when we have a valid legal reason to do so. Learn more about how 
we process your information. 
 
In what situations and with which parties do we share personal information? We may share 
information in specific situations and with specific third parties. Learn more about when and with 
whom we share your personal information. 
 
How do we keep your information safe? We have organizational and technical processes and 
procedures in place to protect your personal information. However, no electronic transmission 
over the internet or information storage technology can be guaranteed to be 100% secure, so we 
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will 
not be able to defeat our security and improperly collect, access, steal, or modify your 
information. Learn more about how we keep your information safe. 

 
What are your rights? Depending on where you are located geographically, the applicable 
privacy law may mean you have certain rights regarding your personal information. Learn more 
about your privacy rights. 
 
How do you exercise your rights? The easiest way to exercise your rights is by submitting 
a data subject access request, or by contacting us. We will consider and act upon any request in 
accordance with applicable data protection laws. 
 
Want to learn more about what we do with any information we collect? Review the privacy 
notice in full. 
 
 
TABLE OF CONTENTS 
 
1. WHAT INFORMATION DO WE COLLECT? 
2. HOW DO WE PROCESS YOUR INFORMATION? 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 
4. HOW LONG DO WE KEEP YOUR INFORMATION? 
5. HOW DO WE KEEP YOUR INFORMATION SAFE? 
6. DO WE COLLECT INFORMATION FROM MINORS? 
7. WHAT ARE YOUR PRIVACY RIGHTS? 
8. CONTROLS FOR DO-NOT-TRACK FEATURES 
9. DO WE MAKE UPDATES TO THIS NOTICE? 
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 
 
 
1. WHAT INFORMATION DO WE COLLECT? 
 
Personal information you disclose to us 
 
In Short: We collect personal information that you provide to us. 
 
We collect personal information that you voluntarily provide to us when you register on the 
Services, express an interest in obtaining information about us or our products and Services, 
when you participate in activities on the Services, or otherwise when you contact us. 
 
Personal Information Provided by You. The personal information that we collect depends on 
the context of your interactions with us and the Services, the choices you make, and the products 
and features you use. The personal information we collect may include the following: 
 names 
 phone numbers 
 email addresses 
 usernames 
 billing addresses 
Sensitive Information. We do not process sensitive information. 

Payment Data. We may collect data necessary to process your payment if you make purchases,

such as your payment instrument number, and the security code associated with your payment

instrument. All payment data is stored by Phonepe. You may find their privacy notice link(s)

here: https://www.phonepe.com/privacy-policy.

Application Data. If you use our application(s), we also may collect the following information if

you choose to provide us with access or permission:

 Geolocation Information. We may request access or permission to track location-based

information from your mobile device, either continuously or while you are using our

mobile application(s), to provide certain location-based services. If you wish to change

our access or permissions, you may do so in your device's settings.

 Push Notifications. We may request to send you push notifications regarding your

account or certain features of the application(s). If you wish to opt out from receiving

these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s),

for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you

must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,

communicate with you, for security and fraud prevention, and to comply with law. We may also

process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you

interact with our Services, including:

 To facilitate account creation and authentication and otherwise manage user

accounts. We may process your information so you can create and log in to your account,

as well as keep your account in working order.

 To deliver and facilitate delivery of services to the user. We may process your

information to provide you with the requested service.

 To respond to user inquiries/offer support to users. We may process your information

to respond to your inquiries and solve any potential issues you might have with the

requested service.

 To protect our Services. We may process your information as part of our efforts to keep

our Services safe and secure, including fraud monitoring and prevention.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with

the following third parties.

We may need to share your personal information in the following situations:

 Business Transfers. We may share or transfer your information in connection with, or

during negotiations of, any merger, sale of company assets, financing, or acquisition of all

or a portion of our business to another company.

 Affiliates. We may share your information with our affiliates, in which case we will

require those affiliates to honor this privacy notice. Affiliates include our parent company

and any subsidiaries, joint venture partners, or other companies that we control or that are

under common control with us.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in

this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out

in this privacy notice, unless a longer retention period is required or permitted by law (such as

tax, accounting, or other legal requirements). No purpose in this notice will require us keeping

your personal information for longer than the period of time in which users have an account

with us.

When we have no ongoing legitimate business need to process your personal information, we will

either delete or anonymize such information, or, if this is not possible (for example, because your

personal information has been stored in backup archives), then we will securely store your

personal information and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and

technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures

designed to protect the security of any personal information we process. However, despite our

safeguards and efforts to secure your information, no electronic transmission over the Internet or

information storage technology can be guaranteed to be 100% secure, so we cannot promise or

guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to

defeat our security and improperly collect, access, steal, or modify your information. Although

we will do our best to protect your personal information, transmission of personal information to

and from our Services is at your own risk. You should only access the Services within a secure

environment.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the

Services, you represent that you are at least 18 or that you are the parent or guardian of such a

minor and consent to such minor dependent’s use of the Services. If we learn that personal

information from users less than 18 years of age has been collected, we will deactivate the

account and take reasonable measures to promptly delete such data from our records. If you

become aware of any data we may have collected from children under age 18, please contact us

at softatechnologies@gmail.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal

information, which may be express and/or implied consent depending on the applicable law, you

have the right to withdraw your consent at any time. You can withdraw your consent at any time

by contacting us by using the contact details provided in the section "HOW CAN YOU

However, please note that this will not affect the lawfulness of the processing before its

withdrawal nor, when applicable law allows, will it affect the processing of your personal

information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate

your account, you can:

 Log in to your account settings and update your user account.

 Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and

information from our active databases. However, we may retain some information in our files to

prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms

and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us

at softatechnologies@gmail.com.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-

Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to

have data about your online browsing activities monitored and collected. At this stage no uniform

technology standard for recognizing and implementing DNT signals has been finalized. As such,

we do not currently respond to DNT browser signals or any other mechanism that automatically

communicates your choice not to be tracked online. If a standard for online tracking is adopted

that we must follow in the future, we will inform you about that practice in a revised version of

this privacy notice.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an

updated "Revised" date and the updated version will be effective as soon as it is accessible. If we

make material changes to this privacy notice, we may notify you either by prominently posting a

notice of such changes or by directly sending you a notification. We encourage you to review this

privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us

at softatechnologies@gmail.com or contact us by post at:

SoftaTechnologies Ltd

SoftaTechnologies Ltd , #141 Ward No. 04, Near Indian Petrol Pump Ghumchakkar, Nawalgarh ,

333042 , Rajathan

Nawalgarh, Rajasthan 333042

India

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT

FROM YOU?

You have the right to request access to the personal information we collect from you, change that

information, or delete it. To request to review, update, or delete your personal information,

please fill out and submit a data subject access request.